Turbotax is a popular tax preparation software that offers a wide range of features and tools to help you file your taxes quickly and easily. However, even with its user-friendly interface and helpful resources, it’s possible to encounter issues while using Turbotax. That’s where Turbotax live support comes in. This service provides users with access to a team of trained tax experts who can help them with any questions or problems they may have while using Turbotax.
TurboTax Live Support
Turbotax live support is available in several different forms, including phone, chat, and screen-sharing. Users can choose the form of support that best suits their needs, whether that’s a quick phone call to resolve a specific issue or a more in-depth screen-sharing session to walk through a more complex tax situation.
Benefits Of TurboTax Live Support
- One of the major benefits of Turbotax live support is the level of expertise that the support team provides. The experts on the support team are not only trained in the use of Turbotax but also have extensive knowledge of tax laws and regulations. This means that they can provide accurate and reliable information, helping to ensure that your taxes are filed correctly.
- Additionally, they can help you understand the different tax forms and deductions that apply to you and help you maximize your refund.
- Another benefit of Turbotax live support is the flexibility that it offers. The support team is available during extended hours, so you can reach out for help at a time that is convenient for you. This can be especially useful for those who have busy schedules or who may be working on their taxes outside of regular business hours.
- In addition to phone and chat support options, Turbotax also offers screen-sharing support. This type of support allows the Turbotax expert to remotely access your computer and walk you through any issues you may be experiencing. This can be especially helpful for more complex tax situations, as it allows the expert to see exactly what you are seeing and provide guidance accordingly.
Features
- Turbotax also offers a variety of resources that can be accessed at any time to help you with your taxes. This includes a tax law library that provides detailed information about a wide range of tax-related topics, as well as a variety of calculators and worksheets to help you estimate your taxes and plan your finances.
- Additionally, it also offers a feature that allows you to check your refund status, so you can keep track of when you can expect your refund.
- In addition, to live support, Turbotax also provides a self-help centre where users can find answers to frequently asked questions and troubleshoot common issues. This can be a great resource for users who prefer to find solutions on their own or for those who need help outside of the support team’s regular hours.
FAQ
What is Turbotax live support?
Turbotax live support is a service that provides users with access to a team of trained tax experts who can help them with any questions or problems they may have while using Turbotax.
What forms of support does Turbotax live support offer?
Turbotax live support is available in several different forms, including phone, chat, and screen-sharing. Users can choose the form of support that best suits their needs.
What are the benefits of Turbotax live support?
The benefits of Turbotax live support include access to a team of trained tax experts who can provide accurate and reliable information, as well as the flexibility of extended hours and the convenience of screen-sharing support.
What resources does Turbotax provide to help with taxes?
Turbotax provides a variety of resources that can be accessed at any time to help with taxes, such as a tax-law library, calculators, worksheets and the ability to check the refund status. Additionally, it also offers a self-help centre where users can find answers to frequently asked questions and troubleshoot common issues.
Can I use Turbotax live support if I am not a Turbotax customer?
No, Turbotax live support is only available to Turbotax customers. However, you can still access the resources available on the Turbotax website, such as the tax law library, calculators, worksheets, and the self-help centre, without being a customer.
Can Turbotax live support help me with state taxes?
Yes, Turbotax live support can help you with state and federal taxes. The support team is trained in all states’ tax laws and regulations and can provide guidance and assistance for state tax preparation and filing.
Conclusion
Turbotax live support is a valuable service that gives users access to a team of trained tax experts who can help with any questions or problems that may arise while using the software. Whether you need help understanding tax laws and regulations or you need help with a specific feature in Turbotax, the support team is available to assist you.
The flexibility of extended hours, the convenience of screen-sharing support and the self-help centre make it even easier for users to get the help they need whenever they need it. Additionally, the resources provided by Turbotax, such as the tax law library, calculators, worksheets, and the refund status feature, can also help prepare and file your taxes. With Turbotax live support, you can feel confident that you’re getting the best possible service for your tax preparation needs.